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Working at trivago: Your FAQs answered by our recruiters

We recently hosted a Q&A on our Life at trivago Instagram page where we gave our followers the opportunity to ask our recruiters anything. Even though we tried to answer all of them on the day, we decided to compile some of the most recurring questions and their answers for you below!

Getting a job at trivago

What does the recruitment process look like?

Our interview processes are individually tailored to the type of job. This can vary. To give you an example of possible stages: a remote or recorded video interview, a take-home work sample to demonstrate what the job at trivago would be like, and an on-site interview with the hiring manager.

What are some of the personal qualities and soft skills trivago looks for in candidates?

We want to hire people who are a “culture add” – that means people who not only support the team’s values and professional ethics, but also bring an aspect of diversity to the team. Alternative viewpoints, unconventional experiences, rare, specialized skill sets.

Ideally, we’re always on the lookout for talents that are committed, open-minded, humble, curious, collaborative and who are capable of critical and adaptive thinking. These qualities are all related to our core values that form the foundation for our company culture and how we work and evaluate each other at trivago. Read more about them here.

When shouldn’t I apply to trivago?

If you don’t feel comfortable in a constantly changing environment. If you don’t like to be challenged and find it difficult to listen to other people’s opinion and different mindsets. When you find it rather annoying than motivating to push for constant improvement and create your own tasks and value contribution.

What do you value more ─ experience or motivation?

In trivago nothing is black and white. It’s the mix that makes the difference. You can be highly motivated, but if you’re afraid of making mistakes and avoid creating your own experiences in trivago, then you might end up feeling a bit stuck. If you’re very experienced in a topic, but not motivated and open to learn or listen to new point of views, then your experience will only take you so far.

Do I need experience in the travel industry to work at trivago?

No. Although we are indeed part of the travel industry and have some positions in content marketing, country management and account management where knowledge of local travel markets would be beneficial, almost 50% of our open positions are in software engineering and 20% in data science. So for the majority of our jobs, experience in the travel industry won’t be a requirement.

How good should my English skills be to work at trivago?

English is our official company language and it’s what we use to communicate across all of our offices, so fluency in English, or being comfortable using it in a business context, is required for 99% of our roles. Of course since we hire people from 50 countries across the globe, you’ll still hear plenty of other languages being spoken in informal conversations!

Types of jobs at trivago

Which kind of jobs do you offer at trivago?

We received many questions about the kind of jobs we have at trivago and there is a common misconception that the majority of our jobs are travel-related. As we mentioned earlier, almost 50% of our open positions are in software engineering and 20% in data science ─ this includes both junior and senior positions. Other job profiles that we regularly hire for include product management/ownership, marketing, UX design, accounting, account management and country management (a profile that is quite unique to trivago and which requires a combination of experience in business development, project management and strategy consulting).

Check out our “Job Families” page for an overview of the type of jobs we’re currently hiring for.

Do you offer student and intern jobs?

At the moment we don’t have any student and internship positions open, but keep an eye on our Open Positions new opportunities and/or sign up to our Talent Pool to stay on our recruiters’ radar.

At trivago we often hire for potential and therefore we like to give graduates a chance to prove themselves in a role. That’s why we have a few junior positions where not a lot of experience is required, but a combination of your qualifications and your drive or eagerness to learn can make you a successful candidate.

Working at trivago

Where do you have offices?

Our four offices are spread across some of Europe’s emerging and top tech hubs, each playing a vital role in keeping our search engine running smoothly.

Our headquarters, where the majority of our talents and current open positions are, is located in Düsseldorf ─ one of the top 10 most livable cities in the world and the art capital of West Germany. If you’re curious to learn more about the city and moving here, check out our guides below under “Relocation” below. Watch the video below to see what our new campus looks like!

Besides our headquarters, we also have three innovation centres and tech hubs in Palma de Mallorca, Leipzig and Amsterdam ─ each is mainly home to some of our tech teams and support functions. Check out this article to read more about these locations and why our talents love them!

After a year of working at trivago you also get the chance to go to two of our other European offices for up to four weeks per year. You get the chance to get to know your colleagues there, find out more about their work and therefore collaborate better together in the long run. If you want to get a general overview of our four locations and the open positions we have in each, click here.

Can I work remotely?

Because we value collaboration, open communication and approachability, we prefer to have our talents in the office when they’re working. This makes it easier to build trust and work well together and it creates a sense of unity that we otherwise wouldn’t have. However, talents are allowed to occasionally work from home for a day or two if necessary and since we also have self-determined working hours, we have a lot of freedom to manage our own time.

What is it like to work at trivago?

It all starts with our core values – they fundamentally shape the way we work together. With the values as our foundation, we provide opportunities for talents to have an impact on business, cultivate a culture of trust, gain new skills, maintain a balanced lifestyle and feel at home. Read more about life at trivago here.

Relocation

Does trivago offer support for relocation?

Since we understand that you might be leaving your comfort zone by moving from far away to join us, we offer you support for relocation and settling down in a new country and city. You’ll be supported with topics like registration in the city and visa support for you and your family, a newcomer’s loan and a relocation budget to help cover flights and moving expenses. Find out more about what it’s like to relocate to Düsseldorf with trivago’s help in our video below:

What are the steps I need to take when moving to Düsseldorf?

We realize that moving to another country, or even just another city, can be a bit daunting. That’s why we’ve already compiled a guide explaining everything you need to know about work visas, finding an apartment, registering in the city, opening a bank account, health insurance etc. Read more about it in our article “Destination Düsseldorf: What you need to know if you’re moving to the Rhine Capital!”.

Which neighbourhoods would you recommend when I’m looking for an apartment in Düsseldorf?

Choosing a new neighbourhood is tricky if you’re new to a city, but don’t worry, we’ve got you sorted! Here is our ultimate guide to Düsseldorf’s best neighbourhoods.


Have any more questions to ask our recruiters? Follow us on Instagram @lifeattrivago and keep an eye out for our next Q&A session in our stories when you’ll be able to ask our recruiters anything!

Ankia Wolf
Ankia Wolf

Ankia is a copywriter in our Employer Branding team. She's a born and bred Capetonian whose love for writing, 50% German roots and annoying amount of wanderlust ultimately led her to Düsseldorf and trivago. When she's not writing, she's planning her next trip or obsessing over good food and wine.

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